01 Who We Are
Demo Jili operates the online gaming platform accessible at demojili.best (the "Platform"). In this Privacy Policy, references to "Demo Jili", "we", "us", or "our" mean the operator of the Platform. References to "you" or "your" mean any individual who accesses, registers for, or uses the Demo Jili platform.
Demo Jili is committed to protecting the privacy and security of all players. This Privacy Policy applies to personal data collected through the Platform, through our customer support channels, and through any other interactions you have with Demo Jili as a service provider.
📬 Data enquiries: For any questions relating to this Privacy Policy or your personal data, contact us at support@demojili.best. Our team responds to data-related requests within 5 business days.
02 Data We Collect
Demo Jili collects only the personal data that is necessary to provide you with a safe, compliant, and high-quality gaming experience. The categories of data we collect include:
Information you provide directly:
- Registration data: Your full name, date of birth, mobile number, email address, and chosen password when you create a Demo Jili account
- Identity verification documents: Government-issued ID (such as Philippine passport, UMID, driver's license, SSS/PhilHealth ID) and proof of address when KYC verification is required
- Payment information: GCash wallet number, Maya account details, bank account information, or card details used for deposits and withdrawals – stored only to the extent necessary for transaction processing
- Support communications: Any information you share with our customer support team through live chat, email, or other contact channels
Information collected automatically:
- Technical data: IP address, device identifier, device type and model, operating system version, browser type and version, and screen resolution
- Usage data: Pages visited on the Platform, games played, bets placed, session duration, click patterns, and navigation paths
- Transaction data: Complete records of all deposits, withdrawals, bets, wins, losses, and bonus transactions
- Cookies and similar technologies: Data collected through cookies, web beacons, and similar tracking technologies as described in Section 8
03 How We Collect Your Data
Demo Jili collects your personal data through the following methods:
- Direct input: Information you enter into forms on the Platform – registration, KYC submission, payment forms, and support requests
- Automatic collection: Through the Platform's server logs, analytics tools, and cookies when you browse or play on the site
- Third-party payment providers: When you make a payment through GCash, Maya, or other payment processors, those providers may share relevant transaction data with Demo Jili for the purpose of confirming and recording the payment
- Identity verification services: Where Demo Jili uses third-party KYC verification providers to confirm the authenticity of identity documents submitted by players
- Game and betting providers: Third-party game software providers that power Demo Jili's casino and sports betting products may share session and outcome data with the Platform for account management and dispute resolution purposes
🇵🇭 Philippine context: Demo Jili's primary payment integrations are GCash and Maya. When you deposit using GCash, GCash processes the transaction and confirms it to Demo Jili. Demo Jili does not store your full GCash PIN or account password – only the wallet number and transaction reference.
04 Why We Use Your Data
Demo Jili uses your personal data for the following purposes:
- Account management: Creating and maintaining your Demo Jili account, processing login requests, and managing account settings
- Transaction processing: Handling deposits and withdrawals in Philippine Pesos through your chosen payment method
- Identity verification (KYC): Confirming your age and identity in accordance with regulatory requirements to prevent underage gambling and fraud
- Anti-money laundering (AML) compliance: Monitoring transactions and account activity to detect and prevent money laundering and other financial crimes as required under applicable regulations
- Fraud prevention and security: Detecting unusual login patterns, unauthorized access attempts, collusion, and other activities that may harm players or the integrity of the Platform
- Customer support: Responding to your enquiries, resolving disputes, and improving our support quality
- Responsible gaming: Monitoring gameplay patterns to identify potential signs of problem gambling and enforcing responsible gaming tools such as deposit limits and self-exclusion
- Platform improvement: Analysing aggregated usage data to improve the Platform's performance, game selection, and user experience
- Legal compliance: Meeting our obligations under applicable gaming, financial, and data protection regulations
- Marketing communications: Sending you promotional offers, bonus notifications, and news about Demo Jili services – but only if you have opted in to receive them. You may opt out at any time
05 Legal Basis for Processing
Demo Jili processes your personal data on the following legal grounds:
- Contractual necessity: Processing required to perform the contract between you and Demo Jili – namely operating your account, processing payments, and delivering the gaming services you have signed up for
- Legal obligation: Processing required to comply with applicable laws including KYC obligations, anti-money laundering requirements, and responsible gaming regulations
- Legitimate interest: Processing for fraud prevention, platform security, and service improvement where our interests do not override your privacy rights
- Consent: Processing for marketing communications and non-essential cookies, which we will only conduct where you have given clear, informed consent and which you can withdraw at any time
06 Data Sharing
Demo Jili does not sell your personal data to any third party. We may share your data with the following categories of recipients only where necessary:
- Payment processors: GCash, Maya, GrabPay, and banking partners receive the payment information needed to process your transactions
- KYC and identity verification providers: Third-party services that assist with document verification receive the identity documents you submit for verification purposes
- Game and software providers: Game suppliers powering Demo Jili's casino and sports products receive session data necessary to deliver game outcomes and resolve disputes
- Regulatory and law enforcement authorities: Demo Jili is required by law to report certain transactions and account activities to gaming regulators and, where applicable, to law enforcement agencies. We will only do so where legally required
- IT and cloud services: Secure third-party hosting and cloud infrastructure providers who process data on behalf of Demo Jili under strict data processing agreements
- Professional advisers: Lawyers, auditors, and compliance consultants where necessary for legal and regulatory obligations, under appropriate confidentiality obligations
⚠️ Important: Demo Jili requires all third parties who process your personal data on our behalf to comply with data protection standards equivalent to those we apply ourselves. We do not permit our third-party processors to use your data for their own purposes.
07 Data Retention
Demo Jili retains your personal data for only as long as necessary for the purposes for which it was collected. Our retention periods are as follows:
- Account data: Retained for the duration of your account and for a minimum of 5 years after account closure, in accordance with gaming regulatory requirements
- Transaction and financial records: Retained for a minimum of 5 years after the transaction date to meet AML and gaming compliance obligations
- KYC documents: Retained for a minimum of 5 years after verification, or longer if required by applicable regulation
- Support communications: Retained for 2 years to support quality assurance, training, and dispute resolution
- Technical and usage data: Aggregated analytics data may be retained indefinitely. Individually identifiable technical data is typically retained for 12 months
- Marketing opt-in records: Retained until you withdraw consent or the record is no longer needed to demonstrate compliance
When retention periods expire, Demo Jili securely deletes or anonymises personal data in line with our internal data lifecycle procedures.
08 Cookies & Tracking Technologies
Demo Jili uses cookies and similar tracking technologies to make the Platform work properly, improve your experience, and analyse how the site is used. Here is what we use and why:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Required for the Platform to function – login sessions, security tokens, and bet slip persistence | No – these are necessary for the site to work | |
| Remembers your preferences such as language, display settings, and recent game history | Yes – disabling may affect your experience | |
| Collects anonymised data on page views, session lengths, and navigation to help us improve the Platform | Yes – opt out via cookie settings | |
| Tracks interactions with promotional content to measure campaign effectiveness | Yes – requires your consent to activate |
You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent the Platform from functioning correctly. Demo Jili does not use third-party advertising cookies to track you across other websites.
09 Data Security
Demo Jili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include:
- TLS encryption: All data transmitted between your device and the Demo Jili platform is encrypted using current TLS (Transport Layer Security) protocols
- Encryption at rest: Sensitive personal data including identity documents and financial information is encrypted when stored on Demo Jili's servers
- Access controls: Access to personal data within Demo Jili is restricted to employees and contractors who have a genuine operational need. Access is logged and audited
- Two-factor authentication: Available for player accounts and mandatory for all administrative access to systems holding personal data
- Regular security audits: Demo Jili undergoes periodic third-party security assessments to identify and remediate vulnerabilities
- Incident response: Demo Jili has documented procedures for responding to personal data breaches, including notification to affected players and relevant authorities where required by law
🔐 Your role in security: Demo Jili's security measures protect your data from our end, but you also have a responsibility to keep your login credentials confidential. Never share your Demo Jili password with anyone, including people claiming to be Demo Jili staff. Our team will never ask for your password.
10 Your Rights
As a player using Demo Jili's platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@demojili.best with the subject line "Data Rights Request" and your registered account username.
Right to Access
Request a copy of all personal data Demo Jili holds about you. We will provide this within 30 days.
Right to Correction
Ask us to correct inaccurate or incomplete personal data held in your Demo Jili account.
Right to Deletion
Request deletion of your personal data where we no longer have a legal basis to retain it. Note that regulatory retention obligations may limit deletion of certain records.
Right to Data Portability
Request your personal data in a structured, machine-readable format for transfer to another service provider.
Right to Object
Object to the processing of your data for direct marketing purposes. We will stop immediately upon receiving your objection.
Right to Restriction
Request that we limit how we use your personal data while a dispute or correction request is being resolved.
Demo Jili will respond to all data rights requests within 30 calendar days. In complex cases we may extend this to 60 days, in which case we will notify you of the extension and the reason.
📋 Identity verification for data requests: To protect your privacy, Demo Jili may ask you to verify your identity before actioning a data rights request. This is to ensure that personal data is only disclosed to the account holder.
11 Children's Privacy
Demo Jili's platform is strictly for individuals aged 18 years and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you believe your child has registered on the Demo Jili platform or provided us with personal information, please contact us immediately at support@demojili.best.
Upon receiving notice of potential underage registration, Demo Jili will investigate promptly, close the account, return any deposited funds to the appropriate party, and securely delete all personal data associated with the underage user.
12 Third-Party Links
The Demo Jili platform may contain links to third-party websites or services, such as game provider information pages or payment processor portals. This Privacy Policy applies only to the Demo Jili platform at demojili.best. We are not responsible for the privacy practices of any third-party sites that you access through links on our platform.
We encourage you to read the privacy policies of any third-party sites you visit, particularly payment providers like GCash and Maya, whose data handling practices are governed by their own privacy policies.
13 Policy Updates
Demo Jili may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify you via your registered email address or through a prominent notice on the Platform.
Your continued use of the Demo Jili platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with any changes, you should close your account and request the deletion of your personal data by contacting our support team.
14 Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or your personal data at Demo Jili, please get in touch:
- Email: support@demojili.best (use subject line "Privacy" or "Data Rights Request")
- Live Chat: Available 24/7 on the Demo Jili platform
- Response Time: Data-related queries are acknowledged within 24 hours and resolved within 30 calendar days
📝 This Privacy Policy was last reviewed in June 2025 and supersedes all previous versions. It applies to all personal data held by Demo Jili regardless of when it was collected, subject to applicable retention obligations.